Support Services

At YouTestMe, we strive to integrate customer service into every aspect of our business.
Our goal is to help customers optimize the use of YouTestMe GetCertified, ensure they are heard, guided, and empowered to advance their
knowledge examination platform.

Contact our Customer Support Experts

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Phone Number
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Online Meetings

Training sessions and best practice recommendations

Support Packages

Standard 24/7

Free support, no hidden costs. Customer satisfaction always comes first.

Customer support via e-mail

All training materials

Regular software update

Up-to-date manuals and best practices instructions for users and system administrators

Standard 24/7

Free support, no hidden costs. Customer satisfaction always comes first.

The priority for providing customer support services

Guaranteed time within we reply

Dedicated personnel via WebEx, email, or phone

Bilingual customer support agents – English and French

In-app chat with customer support agents

Live training

Dedicated Wiki page

Dedicated phone line

Personalized training materials

Custom

Clients can decide on particular customer services, a medium of communication, response time, and availability days of the support team. In addition to technical support, we can also assist your test-takers before, during, and after the examination. You can rent our support services for candidates only when you need them, during particular testing sessions.

Contact our Customer Support Experts

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