Knowledge Base

Test authorization – Free Rewrite

The test authorization feature grants administrators control over candidates’ test access, empowering them to select their preferred testing session within a desired time. Typically, test authorization is automatically assigned to candidates who purchase the test and fulfill all the necessary prerequisites. It’s important to note that test authorization is a one-time privilege, allowing candidates to take the test only once. Should they wish to retake the same test after completing their initial attempt and verifying the results, candidates are required to repurchase the test to obtain new authorization.

Nevertheless, exceptions arise in cases where candidates encounter technical difficulties or other circumstances warrant special consideration. In such instances, the test organizer can allow a free rewrite option. A free rewrite allows candidates to retake the test using their existing test authorization, obviating the need to obtain a new one.

This article will explain all the necessary steps for test organizers to facilitate a free rewrite.

Allowing free rewrite #

Test dashboard #

To allow free rewrite, navigate to Tests, and select Manage tests.

Click on the test time for which you want to allow a rewrite.

To grant a rewrite to a specific candidate, follow these steps:

  1. Navigate to the Candidates tab.
  2. Click on Show All to view the complete candidate list.
  3. Locate the specific candidate and click on the three dots (ellipsis) next to their name.
  4. From the options presented, choose Remove Authorization to revoke their current test authorization.
  5. Select Suspend.

Test results dashboard #

The same action can also be carried out using the test results dashboard, and we will now provide a step-by-step explanation of how to do it.

Navigate to Testing sessions and select Test results.

To grant a rewrite to a specific candidate, follow these steps:

  1. Navigate to the Manage results tab.
  2. Locate the specific candidate on the specific test and click on the three dots (ellipsis) next to their name.
  3. From the options presented, choose Remove Authorization to revoke their current test authorization.
  4. Select Suspend.

By following these steps, the used authorization will be released, allowing it to be used again for one additional test attempt.

Conclusion #

The test authorization feature offers significant benefits by providing administrators the ability to control test access, allowing candidates to select their preferred testing sessions. While typically a one-time privilege, exceptions can be made for a free rewrite.

For more instructional materials on related topics, please read the following: