You can always check if the application email notifications are sent in Mail server. Follow the steps described below.

Access the mail server #

1. Select System from the main menu.
2. Choose Settings and customization.
3. Click on the System preferences panel.
4. Choose the Mail server option.
5. Check if the mail server is Activated.
6. Send the test email.
7. Check if you received the test email.

Check sent emails #

In case you didn’t receive the test email:

1. Select Reporting from the main menu.
2. Choose Predefined reports. Choose User reports.
3. Find the Sent emails report, using the Search option in the Report name column.
4. Click on the Sent emails report.

1. Sort the emails using the Date column from the earliest to the latest.
2. Check if the email notifications you wanted to send are sent.
3. Check if the test email has been sent.
4. Check if their status is Sent successfully. If you cannot find these emails or the status is something other than Sent successfully, contact our support team.

Useful resources #

Did you know that you can customize email notifications in YouTestMe GetCertified? Watch our video on How to Customize Notifications.