Troubleshooting
- How to Add/Change Credit Card on Stripe Billing
- Checking the Mail Server and Sent Emails
- How Do I Switch to Using an External Camera Instead of My Computer’s “Built-In Webcam”
- Problem with the Camera
- Problem with the Microphone
- Problem with ID Scanning
- Face Capturing Trouble during Equipment Check
- How Do I Troubleshoot Screen Sharing Issues
- What Should I Do If the Proctoring Test Page Won’t Open
- Trouble Logging into the Application
- How to Assign and Unassign Candidates to a Training Course
- How to Configure a Camera/Mic to Be Used for Proctored Test
